Terms & Conditions

 

These conditions are agreed between the Company and between those who make a purchase through the website at this online store, to be called the "User". These conditions apply only to individuals, not companys.

Prices and Payments

The prices shown on this site include VAT at the prevailing rate and are valid for the time the purchase was made. In addition to prices delivery costs. In case of exchange of the product on the other applies the value of the final product. Orders can be paid by credit card via PayPal account or bank transfer.

The evidence shall be sent to the number indication of your order to the email: info@portugaltentations.com. If you chose to online payments, such as credit card via PayPal, The proof will be issued by the respective entities and automatically included in your order process.

We process orders immediately after payment or receipt of proof of their value. In case of unavailability or unavailability of the ordered product, may request the return of the purchase price or a replacement product. Any payment costs will be borne by the customer.

 

Invoices and receipts

After your order you will receive an invoice by e-mail, during the purchase process. The corresponding receipt to the value of the invoice to be sent after the payment made will be issued.

 

Shipping Products

The products will be sent after payment with CTT Portugal post or shippings agency DPD.The delivery time within Portugal is 1-3 days and within Europe between 5-10 days.

 

Shipping Costs:

Shipping costs are variable and depend on the total parcel weight and the country you reside.

The shipping costs can be found at the check-out. Add the product to the Basket, then go to the Basket without completing the purchase and under Delivery method the shipping costs appear.

Deliveries outside Europe possible, shipping costs on demand!

 

How to Buy

Almost all the products in our online store are subject to availability of stock. To purchase any of the items in our store, click "Add to Cart" on any product page. When making an order for a product through the shopping cart, you will receive an e-mail message confirmação.de receipt of your order and its details. A purchase is considered complete only if it appears their confirmation screen. You can see this information in your account from our online store. This information is held in confidence in our shops, in accordance with our Privacy Policy.

 

Changes or Cancellation Order

You can request changes or cancellation of your emcomenda by phone or email within up to 2 days after the order has been submitted to date. If your order has already been processed, refer to section below "Returns Products".

 

Legal notice

Legal Rights

Conditions of sale presented Portuguese law is applicable. The jurisdiction in case of disputes and the absence of agreement between the parties shall be submitted to the competent courts of Portugal.

 

Extra-judicial settlement of consumer disputes

For extra-judicial settlement of consumer disputes, the European Union has launched an online platform ("ODR platform") - see
https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.show&lng=EN

 

Duration

These conditions apply throughout the duration of online services offered on this site.

 

Proof

The computerized records kept in this system are regarded as evidence of communications, orders produced by the parties.

 

Services and After Sales Guarantees

Customer Service

Any complaints or suggestions regarding the traded products should be directed to our contact means. Our office hours are from 9:00 to 13:00 and from 14:00 to 17:00, Monday to Friday.